With today's environment of on-premise spaces, remote workers and branch offices you may want someone on-site one day then remote another day.
We offer flexibility, but we do prefer on-site visits whenever possible. Questions and dialog occurs more with your friendly assigned tech than behind a computer screen. We are always happy to visit and meet whenever and how ever.
Versalt uses email to track and communicate support needs or desires, as we take support requests, hardware/software alerts or information about issues that techs arise for have potential risk or growth. We don't want to have ticket numbers give to customers, we want to talk to customers.
Don't get lost in ticket requests, call us today!